My food delivery is late
Our ETA (Estimated Time of Arrival) is updated based on Delivery bee's actual location and might fluctuate. Please be assured that once your order is on the way, our Delivery bees will do their best to bring hot and fresh food to your doorstep as soon as possible.
At times, severe weather conditions like heavy rain or typhoon, can cause delays due to traffic or low visibility. When this happens, we will update the delivery ETA and do our best to keep you informed via push notification.
If you have not been informed and your order delivery is excessively late, please contact us by clicking on the "Chat with Us" button below. We will do our best to make things right for you.