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What is Grocery Service Charge?

Our concierge team works closely with your favourite supermarkets and specialty stores to provide you with the widest possible selection of fresh produce, quality supplies for your home and family and exclusive promotions. All in one, easy-to-use platform.

After you've placed your order, we are there every step of the way to ensure that it's handled by a trained shopper, your items are in good condition with suitable expiration dates, packed properly and delivered within the time slot you chose.

If along the way you need any help, our customer service is there to support you every day of the week from 10am to 10pm.

The service charge of HK$28 per store order is used by honestbee to maintain high-quality service for our customers through a network of trained shoppers and an expert delivery team.

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